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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rose Cuevas

August 8, 2026

5  out of  5
rating by Rose Cuevas
"The team are very helpful every time I call, Thank you!!"
We responded:
"Thank you so much for the kind review! We’re grateful to hear that our team is always helpful when you call. Providing friendly, dependable service and making insurance easier to understand is something our State Farm team takes great pride in. We truly appreciate you trusting our office with your insurance needs and look forward to continuing to serve you and our Mesa, AZ community!"
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Laurie Boyd

August 7, 2026

5  out of  5
rating by Laurie Boyd
"I was treated nicely. They explained things to me and listened to me. They told me about options that I had."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brian Chapman

August 6, 2026

5  out of  5
rating by Brian Chapman
"Charles rocks. Insurance is not my favorite thing, but Charles is patient, does what he says he's going to do, when he says he's going to do it. He's not overly salesy, but offers legitimate suggestions when appropriate. So far, I give this agency an A+."
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear that Charles made your experience a positive one. Taking the time to listen, follow through on commitments, and offer thoughtful insurance guidance without pressure is exactly the approach we strive for at our State Farm office in Mesa, Arizona. I'll be sure to share your kind words with Charles, as he'll truly appreciate the recognition. Thank you for your trust and for giving our agency an A+. We look forward to being here whenever you need us! -Cecilia, State Farm Agent
"
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teresa beasley

August 4, 2026

5  out of  5
rating by teresa beasley
"Have always done right by me."
We responded:
"Thank you for your kind words and your 5 star review! It means a great deal to know you feel we've always done right by you. My team and I are committed to providing honest guidance, responsive service, and helping our customers in Mesa and throughout Arizona make informed insurance decisions. We truly appreciate your trust in our State Farm office and look forward to being here whenever you need us. Thank you for being part of our agency family! -Cecilia and Team"
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Tom Basiago

August 4, 2026

5  out of  5
rating by Tom Basiago
"Have visited once and called twice.
Professionalism and courtesy is top shelf! The staff is very customer friendly and easy to interact with. Always a great experience.
Plus, State Farm’s rates are very budget friendly for someone of limited means. Easy to recommend them and this location."
We responded:
"Thank you for taking the time to share your thoughts! We’re committed to offering world class service and love to know you are satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alex C.

August 3, 2026

5  out of  5
rating by Alex C.
"I just wanted to give a shout-out to Dulce Carmona Aguilar for all of her help. She asked the right questions, took the time to understand what I needed, and found me a great price on my insurance. She was patient, knowledgeable, and made the whole process easy from start to finish.

I really appreciate the great customer service and highly recommend working with Dulce. Thank you again!"
We responded:
"Thank you so much for your thoughtful review! We're delighted to hear that Dulce took the time to understand your needs, answer your questions, and help you find coverage that fit your situation. Providing personalized guidance and making insurance easy to understand is exactly what we strive for at our State Farm office in Mesa, Arizona. I'll be sure to share your kind words with Dulce, as she'll truly appreciate the recognition. Thank you for trusting our team with your insurance needs and for recommending our office. We look forward to being here whenever you need us! -Cecilia and Team"
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Kris Baker

August 3, 2026

5  out of  5
rating by Kris Baker
"What a great insurance company Cecilia Burgess and all of her staff are wonderful. The staff is full of great knowledge when it comes to insurance and the WON'T screw you over. Kathleen is awesome and all the other staff I have work with. Just wish I could give the a 7 star review because they all deserve it."
We responded:
"Thank you so much for your incredibly kind words! It means a lot to know you had such a positive experience with our team. I'm especially grateful for your recognition of Kathleen and the rest of our staff. We work hard to provide honest guidance, clear communication, and personalized service so our customers can feel confident about their insurance decisions. Thank you for trusting our State Farm office in Mesa, Arizona, and for taking the time to share your experience. We truly appreciate your support and look forward to being here whenever you need us! -Team CHB"
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James Kalliath MS

July 31, 2026

5  out of  5
rating by James Kalliath MS
"Great service..."
We responded:
"Thanks for the great feedback! We’re proud to provide top-notch insurance service here in Mesa, AZ. Feel free to reach out anytime for your auto, home, renters, or life insurance needs. -Your State Farm Insurance Team
"
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Clint Comish

July 30, 2026

5  out of  5
rating by Clint Comish
"Charles was great to work with! highly recommend this office everyone is easy to work with and eager to help!"
We responded:
"Thank you so much for your kind words and recommendation! We’re grateful for the opportunity to help and are glad you had such a positive experience with our team. At our State Farm office in Mesa, AZ, we work hard to make insurance simple, helpful, and personal for every customer. We truly appreciate your support and look forward to assisting with your auto, home, life, and other insurance needs in the future. -Cecilia and Team"
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eboni abah

July 30, 2026

5  out of  5
rating by eboni abah
"Kathlene (StateFarm) reached out to me about insurance coverage and I appreciated her professionalism from the start. After doing my research I decided to go in a different direction, and she handled it with complete grace - no pressure, no pushback, just genuine respect for my decision. That kind of integrity is rare and it says a lot about her character as an agent. If you're looking for someone who puts your needs first and treats you like a person rather than a sale, Kathlene is your person. I'll absolutely keep her in mind for future needs."
We responded:
"Thank you so much for your thoughtful review. We truly appreciate you taking the time to share your experience with our office. At our State Farm agency in Mesa, AZ, we believe helping people understand their insurance coverage options should always be a positive experience. We’re grateful for the opportunity to connect with you, and we’re glad that approach came through. Thank you again for your kind words, and we’d be honored to help with any auto, home, life, or business insurance needs in the future. -Cecilia and Team"
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Austin Knuppel

July 30, 2026

5  out of  5
rating by Austin Knuppel
"Cecilia and her team are amazing to work with!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled that you had a great experience with our team. Our State Farm office in Mesa, AZ, is committed to providing friendly, personalized service and making insurance easier to understand. We truly appreciate your support and look forward to helping with your future insurance needs! -Cecilia and Team"
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Jill Gaba

July 29, 2026

5  out of  5
rating by Jill Gaba
"Cecilia is experienced, dedicated, and genuinely care about helping her customers."
We responded:
"Thank you for your thoughtful review! We’re grateful that our team’s experience, dedication, and genuine care stood out to you. At our State Farm office in Mesa, AZ, we’re committed to providing personalized guidance and helping customers feel confident about their insurance options. We truly appreciate your support! -Cecilia and Team"
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Araceli Torvik

July 29, 2026

5  out of  5
rating by Araceli Torvik
"Llamé para asegurar mi casa y auto y el servicio por parte de Dulce fue excelente, me explico las coberturas de la póliza y trato de darme los mejores descuentos posibles, además fue muy paciente. Las dos pólizas quedaron colocalas el mismo día. Quede muy complacida con el servicio de esta agencia !!"
We responded:
"¡Muchas gracias por compartir su experiencia! Nos alegra saber que recibió un servicio excelente, paciente y detallado al asegurar su casa y su auto. En nuestra oficina de State Farm en Mesa, Arizona, nos esforzamos por explicar claramente las coberturas y ayudar a cada cliente a encontrar opciones y descuentos disponibles según sus necesidades. Agradecemos mucho su confianza y nos complace saber que quedó satisfecha con el servicio de nuestra agencia. ¡Estamos aquí para ayudarle cuando nos necesite!"
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Jennifer Bourne

July 29, 2026

5  out of  5
rating by Jennifer Bourne
"Cecilia is great! If you need an insurance agent you can trust give her a call!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. - Cecilia and Team in Mesa, AZ"
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Crystal Martinez

July 29, 2026

5  out of  5
rating by Crystal Martinez
"Cecilia and her team are very helpful! Highly recommended for all your insurance needs."
We responded:
"Thank you for the 5-star review of Cecilia Burgess’s team - we really appreciate your kind words! - Team CHB in Mesa, AZ"
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Matt Watson

July 29, 2026

5  out of  5
rating by Matt Watson
"Cecilia is a great agent who cares about the people she insures and her community."
We responded:
"Thanks so much for the amazing review, Matt! We really appreciate your support here in Mesa. Just reach out anytime if you need us - we’re here for you. -Cecilia and Team"
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Brenda Thompson

July 29, 2026

5  out of  5
rating by Brenda Thompson
"Great Agency!!!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Mesa to know you had such a great experience with us. -Cecilia and Team"
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Christina Hale

July 29, 2026

5  out of  5
rating by Christina Hale
"Cecilia and Her Team are Great! Give them a Call Today 😊"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. -Ceclia and Team"
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David Dugan

July 29, 2026

1  out of  5
rating by David Dugan
"They lost Johns car also treated him like dirt for losing hia car!"
We responded:
"Thank you for sharing this. I’m truly sorry that you felt you weren’t treated respectfully—this isn’t the standard we expect from our team. We also want to make sure we understand what occurred regarding John’s car.
However, we’re not able to locate a policy under the information provided—if you contact our office at 480-981-8681 or by email info@sfinsurancemesa.com with your name and the date(s) of contact or claim details, we can investigate and help get this to the right team. We’ll investigate promptly and follow up with you. We appreciate the opportunity to help make this right. -Cecilia and Team"
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Kristen Preshaw

July 27, 2026

5  out of  5
rating by Kristen Preshaw
"I called to remove a vehicle from my policy and add a newly purchased vehicle. Stacey was great to work with and was very efficient."
We responded:
"Thanks for the five star review! We’re grateful for the opportunity to support you with your auto insurance needs here in Mesa. It means a lot to know we provided excellent service and made the process smooth as you removed a vehicle and added a newly purchased vehicle to your State Farm policy. We’re always here to help."
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Kimberly Habiger

July 24, 2026

5  out of  5
rating by Kimberly Habiger
"Kathleen was wonderful!"
We responded:
"Thank you for the wonderful feedback! We’re so happy we could provide excellent service. If you ever need help with auto, home, or life insurance, we’re here for you in Mesa, AZ."
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aquille sydnor

July 23, 2026

5  out of  5
rating by aquille sydnor
"Super kind very helpful lady !!! Made The process very easy ."
We responded:
"Thank you so much for your kind words! We’re thrilled you felt supported and that the process was easy. At the Cecilia Henriquez Burgess Agency, State Farm in Mesa, AZ, we’re committed to providing helpful, straightforward guidance for your insurance needs. We truly appreciate your recommendation—please reach out anytime! - Team CHB"
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Weston Pointer

July 23, 2026

5  out of  5
rating by Weston Pointer
"Dulce was very thorough explaining the coverages and benefits with life insurance, health, car and disability insurance. I will be saving times on my car insurance thanks to her. I would highly recommend this group."
We responded:
"Thank you so much for your wonderful review! We’re glad Dulce was able to take the time to thoroughly explain the coverage options and benefits—life insurance, health insurance, auto/car insurance, and disability insurance—so you felt confident moving forward. At the Cecilia Henriquez Burgess Agency, a State Farm Insurance agency serving Mesa, AZ, we’re here to help you make smart insurance choices and save you time. We truly appreciate your recommendation! - Team CHB"
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Weston Pointer

July 23, 2026

5  out of  5
rating by Weston Pointer
"Dulce, was very thorough in explaining disability, life, and health insurance along with all the coverages how they work, etc. And is saving me tons of money on my car insurance. I would highly recommend this agency."
We responded:
"Thank you so much for your great review! We’re glad Dulce was able to walk you through disability insurance, life insurance, and health insurance, and explain how the coverages work so you felt confident in your choices. We’re also happy to hear you’re saving money on your car/auto insurance.

We truly appreciate your recommendation of the Cecilia Henriquez Burgess Agency in Mesa, AZ—please reach out anytime if you need help with your insurance."
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Pam Schrieber

July 22, 2026

5  out of  5
rating by Pam Schrieber
"I’m getting travel out of state on vacation and will be renting a car on that trip. The car rental places are advertising very expensive daily coverage costs for the rental car coverage. I called my State Farm agent Cecilia Burgess and found the coverage I need for that rental car for a substantial savings and the endorsement will be in place for the exact dates I need and removed when no longer needed. THANK YOU Cecilia Burgess for taking such great care of us!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled we could help you plan ahead for your out-of-state vacation and rental car needs. It’s great to hear you found the right car coverage with our State Farm office for your trip—especially with the high daily costs you were seeing elsewhere.

At the Cecilia Henriquez Burgess Agency in Mesa, AZ, we’re here to make sure you have the right protection when you need it. We truly appreciate your trust and thank you again for the kind words! - Cecilia and Team"