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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathlene Osten

October 1, 2026

5  out of  5
rating by Kathlene Osten
"Such an amazing group of people! They listen, give advice and get you protected! Never knew they also have life insurance and Medicare!! I know my family and I are protected now and will be going forward!! Thank you!!"
We responded:
"Thank you so much for this wonderful review! We love hearing that you felt listened to and supported by our team. Helping our customers understand their options—from everyday insurance needs to life insurance and Medicare—is an important part of what we do. We’re grateful you trusted our State Farm team here in Mesa, AZ to help you and your family plan for what matters most. Thank you for choosing our office!"
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Cira Passley

October 1, 2026

5  out of  5
rating by Cira Passley
"She listened to the coverage I wanted and the process when very fluently"
We responded:
"Thank you for the great review! We’re so glad you felt heard and that the process was smooth and easy. Taking the time to understand the coverage our customers want is very important to us. We truly appreciate you choosing our State Farm team here in Mesa, AZ for your insurance needs!"
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Tammie

September 30, 2026

5  out of  5
rating by Tammie
"Agent very helpful & friendly"
We responded:
"Thank you for the great review! We’re so glad you had a positive experience and found our team friendly and helpful. We truly appreciate you choosing our State Farm office here in Mesa, AZ for your insurance needs!"
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Susan Baker

September 30, 2026

5  out of  5
rating by Susan Baker
"We have been with this State Farm office for over 20 years. They are always helpful with insurance questions and policy information. Marianne is particularly knowledgeable and spends a lot of time managing our 15 policies! I have worked with most of the office staff and they are all great!!"
We responded:
"Thank you for your continual business, Susan. We appreciate your loyalty!"
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Lenny Jensen

September 29, 2026

5  out of  5
rating by Lenny Jensen
"Was called to update my information and made sure there wasn't anything more I needed. Quite pleasant."
We responded:
"Thank you for the kind review! We’re glad you enjoyed your conversation with our team. Taking the time to keep your information up to date and make sure your insurance needs are taken care of is an important part of the personal service we provide. We appreciate you trusting our State Farm team here in Mesa, AZ!"
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Jeff Deters

September 23, 2026

5  out of  5
rating by Jeff Deters
"Very friendly and knowledgeable question was answered swiftly"
We responded:
"Thank you for the kind review! We’re glad our team was able to answer your questions quickly and provide friendly, knowledgeable service. We appreciate you choosing our State Farm office here in Mesa, AZ! -Team CHB"
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Sandra Flores Diaz

September 22, 2026

5  out of  5
rating by Sandra Flores Diaz
"Charles was extremely patient and thorough. He was the first agent to contact me out of the different providers I had reached out, and had a very quick response time. He made the process extremely seamless, and the quotation that was provided was the best coverage at a reasonable rate out of all the quotes we had received.

Nevermind about Jake from State Farm. Charles from State Farm is the new Jake. 🤣"
We responded:
"We might have to get Charles a pair of khakis after this review! 🤣 Thank you so much for taking the time to recognize him. We’re thrilled to hear that he was responsive, patient, and thorough and made the entire process seamless. We truly appreciate you choosing our State Farm office for your auto insurance needs here in Mesa, AZ. We’ll be sure to let the new “Jake from State Farm” know he earned quite the compliment! 😄"
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Debbie White

September 22, 2026

5  out of  5
rating by Debbie White
"Charles Jordan at Cecilia Burgess State Farm Office was extremely helpful and efficient and always gets back to me ASAP.
State Farm is a great company and Charles is the best."
We responded:
"Thank you so much for the wonderful review! We’re glad to hear that Charles has been helpful, responsive, and efficient whenever you need him. Providing dependable service and being easy to reach are so important to our team. We truly appreciate you trusting our State Farm office with your auto and property insurance needs here in Mesa, AZ. We’ll be sure to share your kind words with him."
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Anthony Hicks

September 22, 2026

5  out of  5
rating by Anthony Hicks
"Everyone at that office was phenomenal helping me through the entire process. You should be so lucky to work with them"
We responded:
"Thank you so much for this wonderful review! It means a lot to hear that our entire team made your experience such a positive one and was there to help you throughout the process. We truly care about making insurance as easy and comfortable as possible for our customers. We’re grateful you chose our State Farm office here in Mesa, AZ and appreciate your trust and recommendation more than you know!"
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Matthew Berger

September 22, 2026

5  out of  5
rating by Matthew Berger
"I am very happy with the customer support I receive. They have always been available to assist me when needed."
We responded:
"Thank you so much for the kind review! We’re happy to hear that our team has been there to help whenever you need us. Providing responsive, dependable service is very important to us. We truly appreciate you trusting our State Farm team here in Mesa, AZ with your auto and motorcycle insurance needs!"
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Rodney Madler

September 19, 2026

5  out of  5
rating by Rodney Madler
"Very pleasant to work with. Very knowledgeable with her products. Helpful in every way."
We responded:
"Thank you so much for the 5-star review! We’re glad you had such a positive experience and felt well taken care of. Being knowledgeable, helpful, and easy to work with is exactly the kind of service we strive to provide. We truly appreciate you trusting our State Farm team here in Mesa, AZ with your insurance needs!"
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María luisa Hernández Ramos

September 17, 2026

5  out of  5
rating by María luisa Hernández Ramos
"Dulce me ayudo muy bien y fue muy clara con todas mis dudas. recomendada 100%"
We responded:
"¡Muchas gracias por su recomendación y por compartir su experiencia con Dulce! Nos da mucho gusto saber que fue clara, atenta y que pudo resolver todas sus dudas. Para nosotros es muy importante que nuestros clientes se sientan bien informados y reciban un servicio personalizado. Gracias por confiar en nuestra oficina de State Farm para sus necesidades de seguros aquí en Mesa, AZ. ¡Agradecemos mucho su confianza y recomendación! -Cecilia"
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Cynthia Blakely

September 17, 2026

5  out of  5
rating by Cynthia Blakely
"Everyone is very helpful at this office. They treat you like family. Thank you Kathlene for the good conversations."
We responded:
"Thank you so much for the kind words! Hearing that our team makes you feel like family means so much to us. We believe great insurance service starts with genuine relationships, taking the time to listen, and being there when our customers need us. We’re especially glad you’ve enjoyed your conversations with Kathlene—we’ll be sure to share your kind words with her! Thank you for trusting our State Farm team here in Mesa, AZ. We truly appreciate having you as part of our agency family!"
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david carrillo

September 15, 2026

5  out of  5
rating by david carrillo
"Dulce answered all my questions she was very patient and made the process very easy."
We responded:
"Thank you so much for the 5-star review and for recognizing Dulce! We’re so glad she took the time to answer all of your questions, made the process easy, and provided the patient, helpful service we want every customer to experience. We truly appreciate you trusting our State Farm team with your auto and property insurance needs here in Mesa, AZ. Thank you for choosing our office—we’re grateful to have you as a customer!"
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Maria Guzman

September 14, 2026

5  out of  5
rating by Maria Guzman
"Im Very happy with the agency.i definitely recommend it."
We responded:
"Thank you so much for the 5-star review and recommendation! We’re so happy to hear that you’ve had a great experience with our agency and that our team has been easy to reach when you need us. Providing responsive, dependable service and making insurance as simple as possible for our customers is always our goal. We truly appreciate your trust in our State Farm team here in Mesa, AZ and are grateful to have you as a customer!"
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Jeremy Johnson

September 11, 2026

5  out of  5
rating by Jeremy Johnson
"Cecilla was fantastic. I already have a current policy with State Farm but my fiance and I are trying to combine our insurances. With all the looking around we were being quoted $1,000+ per month for 3 cars. Adding a person and two cars to my policy I was thinking easily over $500.she kept us under $300 a month! Thank you Cecilia!"
We responded:
"Thank you so much for the wonderful review! It was truly a pleasure helping you and your fiancé bring your auto insurance together. I know combining multiple vehicles and drivers can feel overwhelming, so I’m especially happy we were able to make the process simple and find an option that worked well for you both. I really appreciate you trusting our State Farm team with your vehicle insurance needs. Thank you for choosing our office here in Mesa, AZ, and congratulations to you both on your upcoming marriage!"
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David in AZ

September 9, 2026

5  out of  5
rating by David in AZ
"Friendly and answered my questions quickly and solved my concerns."
We responded:
"Thank you so much for your kind review! We’re so glad we could answer your vehicle insurance questions quickly and help resolve your concerns. We know having an insurance team that is easy to reach and genuinely cares about helping can make all the difference. We’re grateful you chose our Mesa, Arizona State Farm agency for your auto insurance needs! Team CHB"
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Andrea Morroni

September 8, 2026

5  out of  5
rating by Andrea Morroni
"Very nice helpful agents."
We responded:
"Thank you so much for the 5-star review! We’re happy to hear that you found our team friendly, helpful, and easy to reach—and that you were pleased with your price. Making insurance simple and providing responsive, personal service is always important to us. We truly appreciate you choosing our State Farm office for your auto and renters insurance needs here in Mesa, AZ. Thank you for trusting our team! - Cecilia and Team CHB"
Profile photo of Crystal Koenig

Crystal Koenig

September 4, 2026

5  out of  5
rating by Crystal Koenig
"Dulce Carmona Aguilar was helpful, replied right away, clear communication and very personable."
We responded:
"Thank you so much for taking the time to recognize Dulce! We’re so glad to hear that she was responsive, helpful, and made everything easy to understand. Clear communication and personal, attentive service are so important when it comes to insurance, and we love hearing that reflected in your experience. We truly appreciate your trust in our State Farm team here in Mesa, AZ. Thank you for choosing our office! -Team CHB"
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Matt Reynolds

September 3, 2026

5  out of  5
rating by Matt Reynolds
"Enjoyed my conversation with Cecilia today. She is a true insurance professional who cares about her customers."
We responded:
"Thank you so much for the kind words! I truly enjoyed our conversation as well. Taking the time to listen, answer questions, and help my customers feel confident about their insurance decisions is incredibly important to me. I’m grateful for your trust and for the opportunity to serve you as your local State Farm agent here in Mesa, AZ. Thank you for taking the time to share your experience! -Cecilia"
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ConnieTaz1

September 1, 2026

5  out of  5
rating by ConnieTaz1
"I appreciate Cecilia Burgess, Maryann, and the rest of the State Farm staff. They’ve been very helpful, friendly, respectful, and supportive. I know I can always count on them when we have a problem, or just a question."
We responded:
"Thank you so much for your kind words and for recognizing Cecilia, Marianne, and our entire team! It means a great deal to know that you feel comfortable reaching out to us whether you have an insurance question or simply need a little help along the way. Being friendly, respectful, responsive, and someone our customers can count on is exactly the kind of service we strive to provide. We truly appreciate your trust in our State Farm office and are grateful for the opportunity to serve you and our Mesa, AZ community! -Team CHB"
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James d.

August 31, 2026

5  out of  5
rating by James d.
"I was a Geico customer for over 15 years and recently changed to State Farm. I was able to save a substantial amount of money on both my car and my home insurance. I am hopeful that I will never need to use their service but all indications are I will be taken care of if the need arises. I went to the office to sign papers and was taken care of quickly and all questions answered. I look forward to a long relationship with this office and State Farm."
We responded:
"Thank you so much for sharing your experience and for choosing our State Farm office after being with your previous insurance company for so many years! We’re so glad the transition went smoothly and that you were able to find savings on both your auto and homeowners insurance. -Cecilia and Team"
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Mike Jacott

August 27, 2026

5  out of  5
rating by Mike Jacott
"Terrific,good and quick response."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Gonzalo Rivera

August 25, 2026

5  out of  5
rating by Gonzalo Rivera
"Esta oficina me ayudo para encontrar la información que buscaba. Los recomiendo mucho! Buen trabajo!"
We responded:
"¡Muchas gracias por su excelente reseña y por recomendarnos! Nos da mucho gusto saber que nuestro equipo pudo ayudarle a encontrar la información que necesitaba. En nuestra oficina de State Farm en Mesa, AZ, siempre estamos aquí para ayudarle con sus preguntas y necesidades de seguros. ¡Agradecemos mucho su confianza y preferencia! -Cecilia"
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Tina Reed

August 25, 2026

5  out of  5
rating by Tina Reed
"I have only had one experience with this place so far. But it was handled exceptionally. Thank you so much."
We responded:
"Thank you so much for the kind review! We’re so glad your first experience with our office was an exceptional one. Our State Farm team in Mesa, AZ strives to provide helpful, dependable service from the very beginning, and we look forward to continuing to be here for all your insurance needs. We truly appreciate your trust in our agency! -Cecilia and Team CHB"