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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Clint Comish

July 30, 2026

5  out of  5
rating by Clint Comish
"Charles was great to work with! highly recommend this office everyone is easy to work with and eager to help!"
We responded:
"Thank you so much for your kind words and recommendation! We’re grateful for the opportunity to help and are glad you had such a positive experience with our team. At our State Farm office in Mesa, AZ, we work hard to make insurance simple, helpful, and personal for every customer. We truly appreciate your support and look forward to assisting with your auto, home, life, and other insurance needs in the future. -Cecilia and Team"
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eboni abah

July 30, 2026

5  out of  5
rating by eboni abah
"Kathlene (StateFarm) reached out to me about insurance coverage and I appreciated her professionalism from the start. After doing my research I decided to go in a different direction, and she handled it with complete grace - no pressure, no pushback, just genuine respect for my decision. That kind of integrity is rare and it says a lot about her character as an agent. If you're looking for someone who puts your needs first and treats you like a person rather than a sale, Kathlene is your person. I'll absolutely keep her in mind for future needs."
We responded:
"Thank you so much for your thoughtful review. We truly appreciate you taking the time to share your experience with our office. At our State Farm agency in Mesa, AZ, we believe helping people understand their insurance coverage options should always be a positive experience. We’re grateful for the opportunity to connect with you, and we’re glad that approach came through. Thank you again for your kind words, and we’d be honored to help with any auto, home, life, or business insurance needs in the future. -Cecilia and Team"
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Austin Knuppel

July 30, 2026

5  out of  5
rating by Austin Knuppel
"Cecilia and her team are amazing to work with!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled that you had a great experience with our team. Our State Farm office in Mesa, AZ, is committed to providing friendly, personalized service and making insurance easier to understand. We truly appreciate your support and look forward to helping with your future insurance needs! -Cecilia and Team"
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Jill Gaba

July 29, 2026

5  out of  5
rating by Jill Gaba
"Cecilia is experienced, dedicated, and genuinely care about helping her customers."
We responded:
"Thank you for your thoughtful review! We’re grateful that our team’s experience, dedication, and genuine care stood out to you. At our State Farm office in Mesa, AZ, we’re committed to providing personalized guidance and helping customers feel confident about their insurance options. We truly appreciate your support! -Cecilia and Team"
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Araceli Torvik

July 29, 2026

5  out of  5
rating by Araceli Torvik
"Llamé para asegurar mi casa y auto y el servicio por parte de Dulce fue excelente, me explico las coberturas de la póliza y trato de darme los mejores descuentos posibles, además fue muy paciente. Las dos pólizas quedaron colocalas el mismo día. Quede muy complacida con el servicio de esta agencia !!"
We responded:
"¡Muchas gracias por compartir su experiencia! Nos alegra saber que recibió un servicio excelente, paciente y detallado al asegurar su casa y su auto. En nuestra oficina de State Farm en Mesa, Arizona, nos esforzamos por explicar claramente las coberturas y ayudar a cada cliente a encontrar opciones y descuentos disponibles según sus necesidades. Agradecemos mucho su confianza y nos complace saber que quedó satisfecha con el servicio de nuestra agencia. ¡Estamos aquí para ayudarle cuando nos necesite!"
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Jennifer Bourne

July 29, 2026

5  out of  5
rating by Jennifer Bourne
"Cecilia is great! If you need an insurance agent you can trust give her a call!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. - Cecilia and Team in Mesa, AZ"
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Crystal Martinez

July 29, 2026

5  out of  5
rating by Crystal Martinez
"Cecilia and her team are very helpful! Highly recommended for all your insurance needs."
We responded:
"Thank you for the 5-star review of Cecilia Burgess’s team - we really appreciate your kind words! - Team CHB in Mesa, AZ"
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Matt Watson

July 29, 2026

5  out of  5
rating by Matt Watson
"Cecilia is a great agent who cares about the people she insures and her community."
We responded:
"Thanks so much for the amazing review, Matt! We really appreciate your support here in Mesa. Just reach out anytime if you need us - we’re here for you. -Cecilia and Team"
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Brenda Thompson

July 29, 2026

5  out of  5
rating by Brenda Thompson
"Great Agency!!!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Mesa to know you had such a great experience with us. -Cecilia and Team"
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Christina Hale

July 29, 2026

5  out of  5
rating by Christina Hale
"Cecilia and Her Team are Great! Give them a Call Today 😊"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. -Ceclia and Team"
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David Dugan

July 29, 2026

1  out of  5
rating by David Dugan
"They lost Johns car also treated him like dirt for losing hia car!"
We responded:
"Thank you for sharing this. I’m truly sorry that you felt you weren’t treated respectfully—this isn’t the standard we expect from our team. We also want to make sure we understand what occurred regarding John’s car.
However, we’re not able to locate a policy under the information provided—if you contact our office at 480-981-8681 or by email info@sfinsurancemesa.com with your name and the date(s) of contact or claim details, we can investigate and help get this to the right team. We’ll investigate promptly and follow up with you. We appreciate the opportunity to help make this right. -Cecilia and Team"
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Kristen Preshaw

July 27, 2026

5  out of  5
rating by Kristen Preshaw
"I called to remove a vehicle from my policy and add a newly purchased vehicle. Stacey was great to work with and was very efficient."
We responded:
"Thanks for the five star review! We’re grateful for the opportunity to support you with your auto insurance needs here in Mesa. It means a lot to know we provided excellent service and made the process smooth as you removed a vehicle and added a newly purchased vehicle to your State Farm policy. We’re always here to help."
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Kimberly Habiger

July 24, 2026

5  out of  5
rating by Kimberly Habiger
"Kathleen was wonderful!"
We responded:
"Thank you for the wonderful feedback! We’re so happy we could provide excellent service. If you ever need help with auto, home, or life insurance, we’re here for you in Mesa, AZ."
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aquille sydnor

July 23, 2026

5  out of  5
rating by aquille sydnor
"Super kind very helpful lady !!! Made The process very easy ."
We responded:
"Thank you so much for your kind words! We’re thrilled you felt supported and that the process was easy. At the Cecilia Henriquez Burgess Agency, State Farm in Mesa, AZ, we’re committed to providing helpful, straightforward guidance for your insurance needs. We truly appreciate your recommendation—please reach out anytime! - Team CHB"
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Weston Pointer

July 23, 2026

5  out of  5
rating by Weston Pointer
"Dulce was very thorough explaining the coverages and benefits with life insurance, health, car and disability insurance. I will be saving times on my car insurance thanks to her. I would highly recommend this group."
We responded:
"Thank you so much for your wonderful review! We’re glad Dulce was able to take the time to thoroughly explain the coverage options and benefits—life insurance, health insurance, auto/car insurance, and disability insurance—so you felt confident moving forward. At the Cecilia Henriquez Burgess Agency, a State Farm Insurance agency serving Mesa, AZ, we’re here to help you make smart insurance choices and save you time. We truly appreciate your recommendation! - Team CHB"
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Weston Pointer

July 23, 2026

5  out of  5
rating by Weston Pointer
"Dulce, was very thorough in explaining disability, life, and health insurance along with all the coverages how they work, etc. And is saving me tons of money on my car insurance. I would highly recommend this agency."
We responded:
"Thank you so much for your great review! We’re glad Dulce was able to walk you through disability insurance, life insurance, and health insurance, and explain how the coverages work so you felt confident in your choices. We’re also happy to hear you’re saving money on your car/auto insurance.

We truly appreciate your recommendation of the Cecilia Henriquez Burgess Agency in Mesa, AZ—please reach out anytime if you need help with your insurance."
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Pam Schrieber

July 22, 2026

5  out of  5
rating by Pam Schrieber
"I’m getting travel out of state on vacation and will be renting a car on that trip. The car rental places are advertising very expensive daily coverage costs for the rental car coverage. I called my State Farm agent Cecilia Burgess and found the coverage I need for that rental car for a substantial savings and the endorsement will be in place for the exact dates I need and removed when no longer needed. THANK YOU Cecilia Burgess for taking such great care of us!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled we could help you plan ahead for your out-of-state vacation and rental car needs. It’s great to hear you found the right car coverage with our State Farm office for your trip—especially with the high daily costs you were seeing elsewhere.

At the Cecilia Henriquez Burgess Agency in Mesa, AZ, we’re here to make sure you have the right protection when you need it. We truly appreciate your trust and thank you again for the kind words! - Cecilia and Team"
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Nicole Hvasta

July 22, 2026

5  out of  5
rating by Nicole Hvasta
"We have been with State Farm over 20 years, and they take the time to answer our questions, and does not beat around the bush.

We love State Farm!"
We responded:
"Thank you so much for your loyalty and kind words! Being with State Farm for over 20 years says so much, and we’re truly grateful for the trust you’ve placed in the Cecilia Henriquez Burgess Agency. Our goal is to take the time to answer your questions clearly and directly—no runaround. We love serving you, and we’re here whenever you need us. - Cecilia and Team"
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Miguel (Romero)

July 21, 2026

5  out of  5
rating by Miguel (Romero)
"Quick, patient, and explained well."
We responded:
"Thank you for the great review! We’re happy to hear you found our team quick, patient, and clear in explaining your insurance options. We appreciate you choosing our State Farm office in Mesa, AZ, and we’re always here to help with your insurance needs. - Team CHB"
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Sofie Johnson

July 21, 2026

5  out of  5
rating by Sofie Johnson
"Dulce was absolutely AMAZING! So patient with me as we kept get interrupted with me getting phone calls. She got me a fantastic rate and made the process easy as ever. Loved my experience!!"
We responded:
"Thank you so much for the amazing review! We’re thrilled to hear you had a fantastic experience with Dulce—especially that she was patient and helped keep everything moving even with interruptions. We’re also happy she was able to get you a great rate and make the process easy.

At the Cecilia Henriquez Burgess Agency in Mesa, AZ, we truly appreciate your trust and your recommendation. We’re here anytime you need help!"
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Willm

July 16, 2026

5  out of  5
rating by Willm
"Thank you for all your help"
We responded:
"Thank you for choosing us for your insurance needs! We are happy to help you and grateful you took the time to share your thoughts!"
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raini hernandez

July 14, 2026

5  out of  5
rating by raini hernandez
"We have been with Marianne for many years. The service is impeccable. They feel like family. They know us and are super friendly. When I call them and give them my name, they always have my file pulled up and are ready to help me.

I appreciate her and staff so very much!!!

Thank you. Oh, and we always get birthday card, which is such a thoughtful thing."
We responded:
"Thank you so much for your kind words and for trusting our State Farm agency for so many years! We’re grateful to serve customers like you here in Mesa, AZ, and it means a lot to hear that our team makes you feel known, cared for, and ready to help whenever you call. Providing friendly, personal service for your insurance needs—whether auto, home, life, or health insurance—is always our goal. We truly appreciate your loyalty and are so glad the birthday cards make you feel remembered. Thank you again for being part of our State Farm family! - Cecilia and Team"
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DIAMOND

July 14, 2026

5  out of  5
rating by DIAMOND
"Mary was awesome. She responded to my message after hours and got my car insured quick. Good sense of humor and very nice."
We responded:
"Thank you so much for the kind review! I’m glad my team was able to help get your car insurance taken care of quickly, even after hours. It means a lot to know you appreciated the service and a little humor along the way! Our State Farm office in Mesa, AZ is always happy to help with auto insurance and make the process as easy and stress-free as possible. Thanks again for trusting us! - Cecilia and Team"
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Phil Orth

July 10, 2026

5  out of  5
rating by Phil Orth
"Our St Farm agent retired and we rolled under this agent. They have been absolutely helpful in answering questions and helping us understand the change. I would recommend them to everyone."
We responded:
"Thank you so much for your kind review. I’m grateful you gave my Mesa State Farm office the opportunity to help after your previous State Farm agent retired. My team and I are glad we could answer your questions and make the transition easier to understand. We appreciate your recommendation and are happy to be here for your insurance needs in Mesa and throughout Arizona.- Cecilia and Team"
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Abdel

July 9, 2026

5  out of  5
rating by Abdel
"Cecilia has been my State Farm insurance agent for almost 10 years, and I couldn't be happier with the service she and her team have provided. They are always friendly, professional, knowledgeable, and quick to help whenever I have questions or need assistance. They go above and beyond to provide outstanding service. Thank you for nearly a decade of exceptional service!"
We responded:
"Thank you so much for your thoughtful review and for being with my State Farm office for nearly 10 years!! I truly appreciate the opportunity to help with your insurance needs and am grateful for your kind words about my team.

We are glad to hear that you have felt supported with friendly, professional, and knowledgeable service over the years. My Mesa State Farm team and I are always happy to answer questions, review coverage, and assist whenever you need us.

Thank you again for your continued support and for sharing your experience with our office. - Cecilia and Team"