State Farm® Insurance Agent Cecilia Henriquez Burgess
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Willm
November 15, 2024
5
out of
5
rating by Willm
"Thank you for all your help"
We responded:
"Thank you for choosing us for your insurance needs! We are happy to help you and grateful you took the time to share your thoughts!"
richard valerio
November 15, 2024
5
out of
5
rating by richard valerio
"Great customer service! Thats why ive been with this office for years! Anyone that I've been in contact with at this branch has been super helpful and has always answered all my questions."
We responded:
"We appreciate you and are happy to know you have had a great experience with our State Farm office over the years. We are here to help; we look forward to many more years of offering you first class service for your insurance needs. "
Jose Garcia
November 15, 2024
5
out of
5
rating by Jose Garcia
"Cecilia's office was awesome to work with. They made everything so easy to understand and really cared about helping me figure things out. It’s rare to find someone who’s both professional and super down-to-earth, but they nailed it. I felt like they really had my back the whole time."
We responded:
"Thank you for this thoughtful review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rich B
November 13, 2024
5
out of
5
rating by Rich B
"State Farm is wonderful, Charles is highly recommended"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Vijo Joey
November 12, 2024
5
out of
5
rating by Vijo Joey
"Good services from Statefarm. I recommend Statefarm car insurance"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your car insurance needs. If there is anything else we can do to help, please let us know!"
Renee Garcia
November 1, 2024
5
out of
5
rating by Renee Garcia
"I received a call from Charles and I would like to share my experience with everyone. Charles was very professional and listened to me and helped me to get a better rate. I'm so grateful for Charles for saving me money and being so kind hearted."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Charles. He truly goes above and beyond to help our customers, and we’re glad he was able to assist you in finding a better rate. Your kind words mean a lot to our team, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future!"
T G
October 25, 2024
5
out of
5
rating by T G
"I was pleased with my experience today."
We responded:
"Thank you for leaving us a 5 star review! We are grateful you chose our office for your insurance needs and look forward to providing you great service for many years to come! "
Lorraine Hegedus
September 9, 2024
5
out of
5
rating by Lorraine Hegedus
"Person at Henrique’s Burgess was very helpful and patiently answered all my questions about my auto policy."
We responded:
"Thank you Lorraine for letting us know about your positive experience with our office. We love being able to help our customers with their auto insurance and strive to make a difference with great service. "
Michael Keegan
September 7, 2024
5
out of
5
rating by Michael Keegan
"Thank you Stacy you saved me a lot with this policy!"
We responded:
"We love saving people money and are excited to be helping you. Thank you for sharing your experience, we love 5 star reviews!!"
Sophi W
September 6, 2024
5
out of
5
rating by Sophi W
"Great office. Friendly staff. Very helpful."
We responded:
"We are thrilled that you got to experience our friendly and helpful team! Thanks for taking a minute to share this 5 star review! We look forward to continuing to provide this great service! "
Top View Security (Top View Security)
September 5, 2024
5
out of
5
rating by Top View Security (Top View Security)
"You won’t be able to find a better insurance agent! They always go above and beyond to help us."
We responded:
"We are so happy you have seen our commitment to go above and beyond for our customers. Thank you for taking the time to leave us a five star review. "
Richard Baker
September 4, 2024
5
out of
5
rating by Richard Baker
"Very helpful"
We responded:
"Thank you for leaving us a five star review. We are so glad you found our services to be helpful! "
Chere Heintzmann
August 30, 2024
5
out of
5
rating by Chere Heintzmann
"I highly recommend Cecilia for all insurance needs. Her dedication to providing personalized service, combined with her extensive knowledge is always appreciated. She goes above and beyond for her clients to ensure they have the right coverage at a great value."
We responded:
"Thank you so much for taking the time to leave such a positive review about your experience with us. We greatly appreciate your kind words and are thrilled to hear that we were able to meet your insurance needs!"
Santa Lopez
August 23, 2024
5
out of
5
rating by Santa Lopez
"I have been with State Farm since 2006 and have dealt with multiple agents throughout the years. My experience with Stacy has been a breath of fresh air, she is just amazing at what she does!"
We responded:
"Thanks so much for taking the time to leave us this five star review! We are especially glad to hear that your experience with Stacy has been amazing. She is dedicated to providing exceptional service to our valued customers. Thank you for choosing State Farm CHB Insurance Agency! "
Shellye Nelson
August 20, 2024
5
out of
5
rating by Shellye Nelson
"What a great experience! Cecilia and her Team are all amazing, friendly and very knowledgeable. 5 stars!!"
We responded:
"Thanks so much for giving us 5 stars!! We appreciate you and look forward to helping you with your future insurance needs! "
Mike Beckberger
August 14, 2024
5
out of
5
rating by Mike Beckberger
"I first cannot say enough how much I appreciate Charles at this office OMG. He is 1 if not the best agent I have ever met. At 64 years old. I have had several good agents. But when the best in the business helps you save money with the same level of coverage in a really tuff economy when basic life has gotten challenging. He are even more appreciated. If this seems over the top. Then so be it. I ask only 1 thing of anyone who reads this. Call this man of honor. I was a trucker for 23 years and not 1 chargeable accident. Everyday I drove semi I said please Mike be safe. And I deserve respect. And by contacting this man you are honoring both of us. Thank you for reading this. I mean every word. Mike L Beckberger. Former division 7 champ Arizona pro gas champ1998."
We responded:
"Thank you for leaving us such a wonderful 5 star review! We love when we can save someone money and they get to experience the great customer service we provide. Thanks again!"
Roman Watt
August 13, 2024
5
out of
5
rating by Roman Watt
"Excellent information and service would recommend State Farm to all my friends and family"
We responded:
"Thank you for this 5 star review! It means a lot that you valued your experience at our office enough to refer us! We look forward to helping any friends and family that you send to us! "
Fran
August 8, 2024
5
out of
5
rating by Fran
"Amazing customer service! Charles the agent who assisted me was professional, friendly, and very helpful. I highly recommend State Farm for all your insurance needs."
We responded:
"Thank you for this 5 star review! We agree. Charles is incredible. We look forward to selling you with any new insurance needs that come up in the future. "
Kathleen Crouch
July 25, 2024
5
out of
5
rating by Kathleen Crouch
"Stacy Sancho made it so easy to switch from a company we had stayed with for 10 years and she saved us $1000!!"
We responded:
"We love our Stacy! Thanks for this 5 star review! It makes us so happy when we can save people money and get them in a better spot! "
Lance Lane
July 15, 2024
5
out of
5
rating by Lance Lane
"Incredibly knowledgeable and friendly agent and team!!"
We responded:
"Thanks so much for this 5 star review! It means the world to us. "
Tara Keator
July 12, 2024
5
out of
5
rating by Tara Keator
"Can I say 10 STARS??! It truly is a VIP feeling when you work with Ceci! She is on top of EVERYTHING, and all the time!! For years we we've been with Ceci and any time we have any questions, her communication and knowledge were immediate and unmatchable! I might be "high maintenance" when it comes to getting things done and communication... CECILIA's got that magic! I am also a realtor and recommend a lot of people... She is one I am super confident in referring because I know my clients/friends/family will all be taken care of! She is your girl for all insurance needs!!! I mean it... don't go with anyone else..."
We responded:
"Thank you for the incredible review! Your 10-star rating and VIP feeling working with our team means the world to us. We appreciate your confidence in referring others to us. "
Apr Sun
July 12, 2024
5
out of
5
rating by Apr Sun
"They were great! They immediately helped me as soon as I got into the office. They quickly resolving my insurance problems. And, then we got to chatting about our families. They’re really nice people in this office. I felt appreciated for coming in. It was great!"
We responded:
"We take pride in being a team of nice and friendly individuals, and it's wonderful to hear that you had a great experience with us."
Denae Morris
June 21, 2024
5
out of
5
rating by Denae Morris
"Cecilia and her team are so knowledgeable and helpful. We are extremely satisfied and so happy we found this office. All of our questions have been answered and they are so proactive about helping us navigate and understand the insurance world. Highly recommend!"
We responded:
"Thank you for the positive review! We're delighted to hear that you're extremely satisfied with our knowledgeable and helpful team. Your recommendation means a lot to us."
Elbert Scott
June 5, 2024
5
out of
5
rating by Elbert Scott
"I stopped in with questions about how to proceed after an engine fire in my 1957 thunderbird classic car and after explaining my situation to Marianne Mercer ,customer service rep., she expertly explained my options, clearing up unknown areas so I felt confident as to how to proceed. I rate her professional expertise highly, Thanks Marianne"
We responded:
"Thank you for the positive review! We're glad Marianne Mercer provided expert guidance and cleared up any unknown areas regarding your 1957 Thunderbird classic car after the engine fire. We appreciate your high rating of her expertise. We'll share your kind words with Marianne and our team. If you have further questions or need assistance, please reach out. Thank you again!"
Cami Lucero
May 31, 2024
5
out of
5
rating by Cami Lucero
"Cecilia’s office is amazing! The staff is friendly, knowledgeable and so caring! I would highly recommend her office!"
We responded:
"Our team takes pride in providing exceptional service, and we're delighted to hear that our staff has been friendly, knowledgeable, and caring. It's our goal to ensure that every customer feels valued and supported. Thank you so much for your wonderful review of our office! We truly appreciate your kind words and recommendation."