Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ernest Henriquez

Ernest Henriquez

October 26, 2026

5  out of  5
rating by Ernest Henriquez
""I cannot express enough how grateful I am for the exceptional service I received from Cecilia’s team. I have always been treated with the utmost care and attention. Dulce truly went above and beyond to ensure that all my questions were answered when it came to my car insurance, business policy, and homeowners insurance. Cecilia took the time to thoroughly explain the life insurance policies and options available to me, making sure I understood every detail. I can say that they always make me feel valued as a client and take care of me like no one else has before. I cannot recommend their services enough to anyone in need of insurance. Thank you for your exceptional care and outstanding service!"
We responded:
"Thank you so much for your heartfelt review! We are truly grateful for your kind words and are thrilled to hear about your exceptional experience with our team. We strive to provide the utmost care and attention to each and every client. We're delighted to hear that Dulce went above and beyond to ensure that all your questions regarding your car insurance, business policy, and homeowners insurance were addressed. We're also glad to hear that Cecilia took the time to thoroughly explain the life insurance policies and options available to you, ensuring that you had a clear understanding of every detail. It's our goal to make sure our clients feel informed and empowered to make the best decisions for their insurance needs."
Profile photo of first

first

October 23, 2026

5  out of  5
rating by first
"Great experience fast and easy"
Profile photo of Zaira Clark

Zaira Clark

October 22, 2026

5  out of  5
rating by Zaira Clark
"Cecilia helped me with everything! I really appreciated her attention and how she answered all of my questions. She was very helpful, patient, and professional. I highly recommend her!"
We responded:
"Thank you so much for the wonderful review and recommendation! We’re so happy to hear that you felt well taken care of and that Dulce was able to make the process easy and answer all your questions. Providing patient, knowledgeable, and personal service is something we truly value. We appreciate you trusting our State Farm team here in Mesa, AZ with your auto insurance needs. Thank you for choosing our office!"
Profile photo of Nita Baumgartner

Nita Baumgartner

October 20, 2026

5  out of  5
rating by Nita Baumgartner
"Dulce was great it took her a few times to reach me and I'm so glad of her persistence. She got me a reasonable cost and I would recommend her to anyone."
We responded:
"Thank you so much for the kind words and recommendation! We’re happy to hear that Dulce’s persistence and follow-through made such a positive difference in your experience. She truly cares about helping our customers find the right coverage at a price that works for them. We appreciate you choosing our State Farm office here in Mesa, AZ for your auto insurance needs. Welcome to our agency family! -Cecilia and Team"
Profile photo of Cheryl Phillips

Cheryl Phillips

October 16, 2026

5  out of  5
rating by Cheryl Phillips
"I love State Farm I have had them since 1976 and wouldn’t go anywhere else."
We responded:
"Wow, nearly 50 years with State Farm! That kind of loyalty means so much, and we’re truly grateful for the trust you’ve placed in State Farm over the years. It’s a pleasure having you as part of our agency family, and we appreciate the opportunity to help with your life insurance needs. Thank you for choosing our State Farm team here in Mesa, AZ. We look forward to taking great care of you for many more years!"
Profile photo of Leo Sera

Leo Sera

October 15, 2026

5  out of  5
rating by Leo Sera
"All my interactions will Cecilia have gone way above my expectations! She is very knowledgeable and extremely friendly. Will recommend her to everyone i know."
We responded:
"Thank you so much for your thoughtful review and recommendation! It truly means a lot to know that your experiences with me have exceeded your expectations. I genuinely enjoy getting to know my customers and helping them feel informed and confident about their insurance decisions. I’m grateful for your trust and for the opportunity to serve you as your local State Farm agent here in Mesa, AZ. Thank you again for your kind words and support!"
Profile photo of Andrew Lucero

Andrew Lucero

October 13, 2026

5  out of  5
rating by Andrew Lucero
"Great people and very Informative"
We responded:
"Thank you so much for the kind review! We’re happy to hear that you found our team friendly, knowledgeable, and helpful. Taking the time to answer questions and make insurance easier to understand is something we truly value. We appreciate you trusting our State Farm team here in Mesa, AZ, and are grateful for the opportunity to serve you!"
Profile photo of Patty Lantz

Patty Lantz

October 9, 2026

5  out of  5
rating by Patty Lantz
"A big thank you to Stacy for helping us quickly secure renters insurance! We truly appreciate her prompt assistance and how quickly she was able to get everything taken care of for us. Her help made the process smooth and stress-free!"
We responded:
"Thank you so much for the wonderful review and for recognizing Stacy! We’re so glad she was able to make getting your renters insurance quick, easy, and stress-free. Providing prompt, friendly service and making insurance simple for our customers is something we take great pride in. We truly appreciate you choosing our State Farm team here in Mesa, AZ, and we’ll be sure to share your kind words with Stacy!"
Profile photo of Ed Rector

Ed Rector

October 7, 2026

5  out of  5
rating by Ed Rector
"Great customer service. Always friendly and easy to deal with."
We responded:
"Thank you so much for the kind review! We’re happy to hear that our team consistently provides friendly, helpful service and makes things easy for you. We truly appreciate your trust in our State Farm office and the opportunity to help with your auto insurance needs here in Mesa, AZ. Thank you for choosing our team!"
Profile photo of Ralph Ross

Ralph Ross

October 7, 2026

5  out of  5
rating by Ralph Ross
"Andrew was polite and very friendly and efficient. Presented himself professional. I think I made a misake on his name it was Charles"
We responded:
"Thank you so much for the kind review! We’re happy to hear that Charles provided such friendly, professional, and efficient service. We’re fortunate to have him on our team, and we love hearing that our customers feel well taken care of. We truly appreciate you choosing our State Farm office here in Mesa, AZ and taking the time to share your experience!"
Profile photo of Juan Castro

Juan Castro

October 2, 2026

5  out of  5
rating by Juan Castro
"My experience with State Farm Insurance and Dulce was excellent. She was extremely professional, helpful, and attentive throughout the entire process. She took the time to listen to my concerns and understand my needs as a consumer, and she was able to provide me with the vehicle coverage I was looking for.
Dulce also followed up with me as promised, which made the entire transition smooth and stress-free. Her communication and dedication made me feel confident in my decision to switch insurance providers.
I’m very happy with my decision and truly appreciate the outstanding customer service I received. Thank you, Dulce, for making the process so easy!"
We responded:
"Thank you so much for this thoughtful review and for recognizing Dulce! We’re thrilled to hear that she took the time to listen, understand your needs, and make switching your auto insurance a smooth and stress-free experience. Her dedication to providing personal, attentive service is something we truly value. We know choosing an insurance provider is an important decision, and we’re grateful you placed your trust in our State Farm team here in Mesa, AZ. Welcome to our office, and thank you for sharing your experience!"
Profile photo of Luis Gaxiola

Luis Gaxiola

October 2, 2026

5  out of  5
rating by Luis Gaxiola
"Cecilia was absolutely amazing! She was so kind, professional, and genuinely cared about helping me. She saved me money and made the whole process super easy. I would highly recommend!"
We responded:
"Thank you so much for the wonderful review and recommendation! It was truly a pleasure working with you, and I’m so glad I was able to make the process easy while helping you save money on your insurance. I believe taking the time to listen and understand each customer’s needs makes all the difference. I really appreciate you trusting me and my State Farm office here in Mesa, AZ with your insurance needs. Thank you again for your kind words!"
Profile photo of Kathlene Osten

Kathlene Osten

October 1, 2026

5  out of  5
rating by Kathlene Osten
"Such an amazing group of people! They listen, give advice and get you protected! Never knew they also have life insurance and Medicare!! I know my family and I are protected now and will be going forward!! Thank you!!"
We responded:
"Thank you so much for this wonderful review! We love hearing that you felt listened to and supported by our team. Helping our customers understand their options—from everyday insurance needs to life insurance and Medicare—is an important part of what we do. We’re grateful you trusted our State Farm team here in Mesa, AZ to help you and your family plan for what matters most. Thank you for choosing our office!"
Profile photo of Cira Passley

Cira Passley

October 1, 2026

5  out of  5
rating by Cira Passley
"She listened to the coverage I wanted and the process when very fluently"
We responded:
"Thank you for the great review! We’re so glad you felt heard and that the process was smooth and easy. Taking the time to understand the coverage our customers want is very important to us. We truly appreciate you choosing our State Farm team here in Mesa, AZ for your insurance needs!"
Profile photo of Tammie

Tammie

September 30, 2026

5  out of  5
rating by Tammie
"Agent very helpful & friendly"
We responded:
"Thank you for the great review! We’re so glad you had a positive experience and found our team friendly and helpful. We truly appreciate you choosing our State Farm office here in Mesa, AZ for your insurance needs!"
Profile photo of Susan Baker

Susan Baker

September 30, 2026

5  out of  5
rating by Susan Baker
"We have been with this State Farm office for over 20 years. They are always helpful with insurance questions and policy information. Marianne is particularly knowledgeable and spends a lot of time managing our 15 policies! I have worked with most of the office staff and they are all great!!"
We responded:
"Thank you for your continual business, Susan. We appreciate your loyalty!"
Profile photo of Lenny Jensen

Lenny Jensen

September 29, 2026

5  out of  5
rating by Lenny Jensen
"Was called to update my information and made sure there wasn't anything more I needed. Quite pleasant."
We responded:
"Thank you for the kind review! We’re glad you enjoyed your conversation with our team. Taking the time to keep your information up to date and make sure your insurance needs are taken care of is an important part of the personal service we provide. We appreciate you trusting our State Farm team here in Mesa, AZ!"
Profile photo of Jeff Deters

Jeff Deters

September 23, 2026

5  out of  5
rating by Jeff Deters
"Very friendly and knowledgeable question was answered swiftly"
We responded:
"Thank you for the kind review! We’re glad our team was able to answer your questions quickly and provide friendly, knowledgeable service. We appreciate you choosing our State Farm office here in Mesa, AZ! -Team CHB"
Profile photo of Sandra Flores Diaz

Sandra Flores Diaz

September 22, 2026

5  out of  5
rating by Sandra Flores Diaz
"Charles was extremely patient and thorough. He was the first agent to contact me out of the different providers I had reached out, and had a very quick response time. He made the process extremely seamless, and the quotation that was provided was the best coverage at a reasonable rate out of all the quotes we had received.

Nevermind about Jake from State Farm. Charles from State Farm is the new Jake. 🤣"
We responded:
"We might have to get Charles a pair of khakis after this review! 🤣 Thank you so much for taking the time to recognize him. We’re thrilled to hear that he was responsive, patient, and thorough and made the entire process seamless. We truly appreciate you choosing our State Farm office for your auto insurance needs here in Mesa, AZ. We’ll be sure to let the new “Jake from State Farm” know he earned quite the compliment! 😄"
Profile photo of Debbie White

Debbie White

September 22, 2026

5  out of  5
rating by Debbie White
"Charles Jordan at Cecilia Burgess State Farm Office was extremely helpful and efficient and always gets back to me ASAP.
State Farm is a great company and Charles is the best."
We responded:
"Thank you so much for the wonderful review! We’re glad to hear that Charles has been helpful, responsive, and efficient whenever you need him. Providing dependable service and being easy to reach are so important to our team. We truly appreciate you trusting our State Farm office with your auto and property insurance needs here in Mesa, AZ. We’ll be sure to share your kind words with him."
Profile photo of Anthony Hicks

Anthony Hicks

September 22, 2026

5  out of  5
rating by Anthony Hicks
"Everyone at that office was phenomenal helping me through the entire process. You should be so lucky to work with them"
We responded:
"Thank you so much for this wonderful review! It means a lot to hear that our entire team made your experience such a positive one and was there to help you throughout the process. We truly care about making insurance as easy and comfortable as possible for our customers. We’re grateful you chose our State Farm office here in Mesa, AZ and appreciate your trust and recommendation more than you know!"
Profile photo of Matthew Berger

Matthew Berger

September 22, 2026

5  out of  5
rating by Matthew Berger
"I am very happy with the customer support I receive. They have always been available to assist me when needed."
We responded:
"Thank you so much for the kind review! We’re happy to hear that our team has been there to help whenever you need us. Providing responsive, dependable service is very important to us. We truly appreciate you trusting our State Farm team here in Mesa, AZ with your auto and motorcycle insurance needs!"
Profile photo of Rodney Madler

Rodney Madler

September 19, 2026

5  out of  5
rating by Rodney Madler
"Very pleasant to work with. Very knowledgeable with her products. Helpful in every way."
We responded:
"Thank you so much for the 5-star review! We’re glad you had such a positive experience and felt well taken care of. Being knowledgeable, helpful, and easy to work with is exactly the kind of service we strive to provide. We truly appreciate you trusting our State Farm team here in Mesa, AZ with your insurance needs!"
Profile photo of María luisa Hernández Ramos

María luisa Hernández Ramos

September 17, 2026

5  out of  5
rating by María luisa Hernández Ramos
"Dulce me ayudo muy bien y fue muy clara con todas mis dudas. recomendada 100%"
We responded:
"¡Muchas gracias por su recomendación y por compartir su experiencia con Dulce! Nos da mucho gusto saber que fue clara, atenta y que pudo resolver todas sus dudas. Para nosotros es muy importante que nuestros clientes se sientan bien informados y reciban un servicio personalizado. Gracias por confiar en nuestra oficina de State Farm para sus necesidades de seguros aquí en Mesa, AZ. ¡Agradecemos mucho su confianza y recomendación! -Cecilia"
Profile photo of Cynthia Blakely

Cynthia Blakely

September 17, 2026

5  out of  5
rating by Cynthia Blakely
"Everyone is very helpful at this office. They treat you like family. Thank you Kathlene for the good conversations."
We responded:
"Thank you so much for the kind words! Hearing that our team makes you feel like family means so much to us. We believe great insurance service starts with genuine relationships, taking the time to listen, and being there when our customers need us. We’re especially glad you’ve enjoyed your conversations with Kathlene—we’ll be sure to share your kind words with her! Thank you for trusting our State Farm team here in Mesa, AZ. We truly appreciate having you as part of our agency family!"