State Farm® Insurance Agent Cecilia Henriquez Burgess
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jack Daley
January 13, 2025
5
out of
5
rating by Jack Daley
"Such an awesome agency! They made it easy and simple to work with. If I ever have any questions they are great at communicating. Highly recommended."
Ashley Marcyan
January 13, 2025
5
out of
5
rating by Ashley Marcyan
"Raquel was very helpful with explaining a charge I got on my bill. She was very patient and understanding. She was kind enough to remove the charge for me one time. I’m grateful for her assistance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Judy Lehrer
January 13, 2025
5
out of
5
rating by Judy Lehrer
"We have had State Farm for over 50 yrs. Compared prices and we can't beat their prices for bundling. And have had good customer service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jeffrey Wasserman
January 10, 2025
5
out of
5
rating by Jeffrey Wasserman
"I’ve known Cecilia and her staff for a couple years and I will say, they are so professional, courteous and helpful. If you need a fantastic State Farm Agent, definitely talk with her agency and you will be glad you did! Thank you Henrique’s Burgess Ins Agency!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Robin Willis
January 7, 2025
5
out of
5
rating by Robin Willis
"Top notch, friendly and professional customer service! Cecilia and all the staff are amazing. They are so quick to respond whenever I need help. When I requested a change to my auto policy recently, Dulce was very knowledgeable and understanding of my situation and handled everything promptly. I highly recommend them for all your insurance needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and so grateful you chose us to help you with your auto insurance needs. We so appreciate the recommendation! "
David Damore
December 23, 2024
5
out of
5
rating by David Damore
"Had a few billing questions and decided to call the agent assigned to the policy. Not only was the Customer service beyond fantastic all answers were explained in great depth. Overly glad this is our insurance agent, with her great staff as Raquel Reyes is, will definitely be staying with State Farm because of her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Randy Ricedorff
December 20, 2024
5
out of
5
rating by Randy Ricedorff
"This office is awesome!! They were more than welcoming when I walked in the door and very customers service driven. I look forward to working with them in the future."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Willm
December 20, 2024
5
out of
5
rating by Willm
"Thank you for all your help"
We responded:
"Thank you for choosing us for your insurance needs! We are happy to help you and grateful you took the time to share your thoughts!"
Alyssa Bonar
December 18, 2024
5
out of
5
rating by Alyssa Bonar
"This office is always so pleasant and easy to work with! They are super knowledgeable and help their clients navigate their insurance needs. Victoria was so polite and helpful when I spoke with her the other day! I highly recommend this agency!"
We responded:
"Thank you for your 5-star review! We love being your choice for your insurance needs! Let us know if we can assist with anything else in the future!"
Esmeralda V
December 18, 2024
5
out of
5
rating by Esmeralda V
"Muy bien atención siempre resuelven mis dudas ya tengo años con este agente altamente recomendada"
We responded:
"¡Muchas gracias por su comentario! Nos alegra saber que está satisfecha con nuestro servicio y que hemos podido resolver sus dudas a lo largo de los años. Apreciamos su recomendación y estamos aquí para ayudarle siempre que lo necesite. ¡Esperamos seguir atendiéndole!"
Adam Borgia
December 13, 2024
5
out of
5
rating by Adam Borgia
"Nice group of people, helpful & friendly. Been a lifelong State Farm customer, and have continued to have good experiences with this office."
We responded:
"We’re thankful for your feedback! We are so glad we get to continue to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Yovany Lopez
December 12, 2024
5
out of
5
rating by Yovany Lopez
"Me ha parecido una persona amable con buen carisma."
We responded:
"Gracias Yovany! Estamos aqui para ayudarle con lo que necesite. "
Service Auto Glass
December 12, 2024
5
out of
5
rating by Service Auto Glass
"Awesome service. They really know their stuff!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Victoria Martinez
December 12, 2024
5
out of
5
rating by Victoria Martinez
"I highly recommend this place to anyone looking for great insurance services! The staff is super friendly, welcoming and helpful. They really go above and beyond to ensure their customers are well taken care of!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Brian Hamann
December 10, 2024
5
out of
5
rating by Brian Hamann
"This office has been by far the best office I have ever dealt with I have memory issues so they call me to remind me of things if I forget as well as it insurance cut in half since I have been with them I love dealing with them because of the respect and great attitude they have."
We responded:
"Thank you for taking the time to leave us this review Brian. We love being able to help you with your insurance needs! If there is anything else we can do to help, please let us know!"
C Ras
December 10, 2024
5
out of
5
rating by C Ras
"I started working with this agency many years ago when it was with Phil Borgia. I am happy to report that Cecilia has carried over the courteousness and friendliness. Great agency to work with."
We responded:
"Thank you for leaving us five stars! It’s our pleasure to assist you with your insurance needs and are pleased to know that you are happy with the service we continue to provide! If there is anything else we can do to help, please let us know!"
Aaron Ivan Ochoa Magaña
December 6, 2024
5
out of
5
rating by Aaron Ivan Ochoa Magaña
"Muy buena atención a cliente"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Rick Triemstra
December 6, 2024
5
out of
5
rating by Rick Triemstra
"They have taken care of our insurance needs since 2011 & everyone there has been awesome. Big shout out to Marianne- you're the best!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rebecca
December 5, 2024
5
out of
5
rating by Rebecca
"Very friendly customer service. Charles was amazing and very helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jay M
December 4, 2024
5
out of
5
rating by Jay M
"They truly go above and beyond ! Always so nice , so knowledgeable and love that they’re bilingual , and never to busy to answer a question !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Israel H. Alvarez
December 2, 2024
5
out of
5
rating by Israel H. Alvarez
"Este es mi segundo año con State Farm, con La agente=Heriques Burgess Ins.Agcy Inc. Y su personal, Que me han atendido maravillosamente, Y no sólo eso sino que tiene los precios más competitivos y cualquier otra aseguranza, Tengo mis carros y mi casa, Asegurados con ellos, y han borrado mucho dinero, Yo se lo recomiendo, A todos los que le han este Review, Gracias!!"
We responded:
"¡Gracias por su reseña de 5 estrellas! Mi equipo de State Farm y yo nos sentimos orgullosos de que confíe en nosotros para sus seguros de auto y casa. Aqui estamos para ayudarle, como un buen vecino. "
John Adams
December 2, 2024
5
out of
5
rating by John Adams
"Very good service and Raquel was awesome in helping me! Thank you again State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jesus Urias
November 27, 2024
5
out of
5
rating by Jesus Urias
"Desde septiembre del 2024. Adquiri mi aseguranza con State Farm y me siento en lo personal muy tranquilo y complacido por el trato tan profesional que tienen en esta agencia, muy Buena comunicacion y profesionalismo en su desempeno, gracias de antemano a sus empleados bilingues Dulce, Raquel y Cecilia, se los recomiendo"
We responded:
"¡Agradecemos sus comentarios! Es un placer ayudarle con sus seguros y nos sentimos orgullos de poderle ayudar en español. Si hay algo más que podamos hacer para ayudarle, ¡por favor háznoslo saber!""
Jan T
November 22, 2024
5
out of
5
rating by Jan T
"Spoke with Dulce on 11/21/24 regarding my receiving a letter from my mortgage company that they needed proof of homeowners insurance or they would purchase it and bill me for it. Dulce corrected my State Farm account as no mortgage company was showing. She had me send her a photo of the letter I received and took the appropriate steps to notify my mortgage company of my current homeowners policy with State Farm. Everything was handled perfectly in less than 1 hour. Thank you, Dulce, for the fast and excellent service."
We responded:
"Thank you for your five-star review! Dulce is great and we love that you got to experience the first class experience we offer here at our State Farm office. Thank you for trusting us with your homeowners insurance! If you ever have any questions or need assistance, we’re here to help!"
Georgina Hess
November 19, 2024
5
out of
5
rating by Georgina Hess
"Thank you so much to Dulce for all her support, positivity, promptness and kindness. She is an absolute joy to work with and we could not feel any luckier to have the opportunity to work with her. She (and the team) are the perfect combination of incredibly efficient, professional, and friendly all bundled into one. Thank you and highly recommend them to everyone!"
We responded:
"Thank you so much for your kind words! We love hearing about your positive experience working with Dulce and our team. She truly embodies the values we strive for—efficiency, professionalism, and friendliness. Your recommendation means the world to us, and we’re grateful for the opportunity to work with you and anyone you send our way. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out!"