State Farm® Insurance Agent Cecilia Henriquez Burgess
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Deborah O'Connell
December 16, 2025
4
out of
5
rating by Deborah O'Connell
"I had a very good interaction with a young lady who was very nice and helpful with getting my item started. She was very nice and supportive."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
Jacquelyn Almendarez
December 10, 2025
5
out of
5
rating by Jacquelyn Almendarez
"Charles J. did an outstanding job helping us with our homeowners insurance, and he also helped us bundle both of our vehicles, which ended up saving us money. We had been with our previous provider for many years, so making a change felt overwhelming, but Charles made the entire process stress-free, we got this done over the phone in minutes. He was incredibly helpful, informative, and patient with all of my questions. His positive attitude and professionalism made the experience truly enjoyable. 🤗 My family and I appreciate it!"
We responded:
"Thank you so much for your kind words and for choosing our State Farm office here in Mesa, AZ! We're thrilled to hear that we made switching your homeowners and auto insurance simple and stress-free, saving you money with bundling. At our Mesa State Farm agency, we pride ourselves on providing personalized, professional service to help families protect what matters most."
Andrew Hastings
December 5, 2025
5
out of
5
rating by Andrew Hastings
"Charles was very helpful and made sure to get men the best rate with the right amount of coverage for myself and my wife! Very friendly and knowledgeable!"
We responded:
"Thank you so much for your kind words! I’m glad we could help you find the right coverage at the right rate. Providing friendly, knowledgeable service to families here in Arizona is our priority. If you ever have questions or need assistance with your insurance, don’t hesitate to reach out!"
Kastle Duke
December 4, 2025
5
out of
5
rating by Kastle Duke
"Oh, my goodnessI am so impressed with state farm.We have been with u s a a for thirty years and now we have pulled out homeowners'.Insurance and car insurance, and we have transferred everything over to state farm with a $400 SAVINGS. It was awesome working with Stacy. Thank you state Farm and Stacy!!"
We responded:
"Thank you so much for choosing our State Farm agency here in Mesa and for taking the time to share your positive experience! We’re delighted to hear that you felt supported and well taken care of as a new customer. At our Mesa State Farm office, we strive to provide personalized insurance solutions and outstanding customer service to meet the unique needs of our community. "
Monica Andrews
December 4, 2025
5
out of
5
rating by Monica Andrews
"I had the best experience with Cesar Costa today. I have been with the same insurance company for many years, I did not realize that I could have better coverage with personalized service from such a reputable company as State Farm. I highly recommend reaching out to him for a quote."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that our team here in Mesa, Arizona, provided you with personalized service and helped you find better coverage. At our agency, we’re committed to delivering trusted insurance solutions tailored to your unique needs. Your recommendation means a lot to us and helps others in the Mesa community discover the benefits of working with our dedicated State Farm insurance team. Thanks again for choosing us!"
David Berglund
December 3, 2025
5
out of
5
rating by David Berglund
"Great customer service with setting up auto insurance!"
Stacey Crewse
December 2, 2025
5
out of
5
rating by Stacey Crewse
"It has been a delight in changing my auto insurance. I now have better coverage and am saving money. I highly recommend working with Charles, he’s kind, helpful and has gone above and beyond to help my family in all my insurance needs. They also support our community (Shepard Jr High music program) this is a great company that gives back to the schools and our kids! 5 Stars!"
We responded:
"Thank you so much for your kind words and thoughtful review! I'm thrilled to hear that we could provide you with better insurance coverage and savings, and that you felt supported throughout the insurance shopping process. It’s truly a pleasure to assist you and your family with your insurance needs. We’re also proud to support the Shepard Jr High music program and our local community. Your recommendation means a lot to us! Please don’t hesitate to reach out if you need anything else in the future."
S Kirsch
December 2, 2025
5
out of
5
rating by S Kirsch
"I am retired. Every penny counts. Having an agency I can trust, that actually works for the customer, is very important to me.This opinion is amplified by having struggled with some really bad insurance agencies in the past. Yeah, they do cute commercials, but I think that they don't care about anything but profit. State Farm has shown me that I can trust the company with my vehicle and house . What can I say but, "State Farm is there" for me! And the Burgess agency is exceptional! Time, patience, listening skills and willingness to explain are the hallmarks of the Burgess agency. And I'm at the point in our relationship where I can set the policy up with them and, frankly, forget about it. That's a huge positive for me in this troubled age. Personally, I trust State Farm and I trust the Burgess agency. I highly recommend them to you for all of your insurance needs. You're going to thank me. Susan Mesa, Arizona"
We responded:
"Thank you for your kind words and trust in our Mesa State Farm insurance office! We’re committed to providing personalized service you can count on. It’s our goal to make insurance easy and stress-free! We appreciate your recommendation and look forward to helping you and others with all insurance needs."
Thomas Kantaras
December 1, 2025
5
out of
5
rating by Thomas Kantaras
"Stacy was super helpful, knowledgeable, and kind! Highly recommend"
We responded:
"Thank you for your kind review! Our team pride ourselves on providing knowledgeable and friendly service to meet all your insurance needs. We appreciate your recommendation and look forward to assisting you with trusted auto, home, and life insurance solutions."
Vivian Hinther
November 29, 2025
5
out of
5
rating by Vivian Hinther
"We found Henriquez Burgess Ins Agcy and Cecilia Henriquez Burgess to be very thorough, friendly and honest service. We look forward to working with all the great people we met in this office for many years to come."
We responded:
"Thank you so much for your kind words and positive feedback! At Henriquez Burgess Insurance Agency, we take pride in providing thorough, friendly, and honest insurance services tailored to meet each client’s unique needs. Our team is committed to building lasting relationships and delivering exceptional customer service. We look forward to supporting your insurance needs for many years to come. Thank you again for choosing Henriquez Burgess Insurance Agency!"
Troy Warren
November 26, 2025
5
out of
5
rating by Troy Warren
"I think I just found the best insurance agency with State Farm in Mesa. Setting things up was a breeze and went beyond my expectations with Agent Cesar Costa."
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that your experience with our State Farm insurance team in Mesa exceeded your expectations. At our Mesa State Farm agency, we strive to provide seamless and personalized insurance solutions that make setting up coverage easy and stress-free. Whether you need auto, home, or business insurance in Mesa, we’re here to help. We appreciate your trust in our insurance agency and look forward to serving your insurance needs for years to come!"
Ginny and Jim Garrigus
November 19, 2025
5
out of
5
rating by Ginny and Jim Garrigus
"Just changed over my home and car insurance to SF and I must say, my agent Stacy was the most accommodating and professional person anyone could hope for. In addition to her pleasant demeanor, her explanation of policy benefits she was so personable I felt like I was talking to a dear friend. Thank you Stacy"
We responded:
"Thank you for choosing our State Farm office and trusting us with your home and car insurance needs here in Mesa, Arizona! I’m delighted to hear that you valued our professional, accommodating, and personable service. At our Mesa State Farm office, we are committed to helping our neighbors understand their insurance options clearly and feel confident about their coverage."
Justine Husky
November 18, 2025
5
out of
5
rating by Justine Husky
"Great service. Marianne made an otherwise difficult task pleasant and enjoyable."
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. "
Alexa Barboza
November 13, 2025
5
out of
5
rating by Alexa Barboza
"We worked with Charles J. He was very attentive and knowledgeable during the whole process. There was a moment where we were having some family issues and had to stole our life insurance process and he was nothing but understanding and cooperative. We definitely recommend working with this representative."
We responded:
"Thank you so much for choosing our State Farm agency in Mesa, Arizona for your life insurance needs! We’re grateful for the opportunity to help protect you and your loved ones with the right life coverage. Providing caring and personalized service is our top priority, and we’re here to support you whenever you have questions or need assistance. We look forward to serving you and your family for many years to come!"
Jill Moore
November 12, 2025
5
out of
5
rating by Jill Moore
"Charles was extremely helpful, making the entire process smooth and easy"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Paige Wylie
November 8, 2025
5
out of
5
rating by Paige Wylie
"I had such a great experience getting my car insurance with Charles Jordan! He was super helpful and made everything really easy to understand. He took care of everything quickly and got me a great deal. Definitely recommend!"
We responded:
"Thank you so much for sharing your great experience getting car insurance with our office here in Mesa, AZ! We’re delighted to hear that Charles made everything easy to understand and provided quick, helpful service while finding you a great deal. At our State Farm agency, we’re committed to delivering personalized and caring support for all your insurance needs. We truly appreciate your recommendation and look forward to serving you again in the future!"
Miss Ari
November 7, 2025
5
out of
5
rating by Miss Ari
"I highly recommend this State Farm insurance agency. I worked directly with Stacy who was very knowledgeable and efficient. She anticipated my needs and proactively offered solutions. It was a very pleasant experience and I am a very satisfied customer."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sheena S. Mata
November 6, 2025
5
out of
5
rating by Sheena S. Mata
"Cecilia is great! Very knowledgeable !!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Emerson Pearson
November 6, 2025
5
out of
5
rating by Emerson Pearson
"She has done a financial literacy workshop at paradise valley community college. She was amazing and gave great information."
We responded:
"Thank you for your 5-star review! It was great meeting you. Looking forward to helping you in the future! "
Terry Gardner
November 5, 2025
5
out of
5
rating by Terry Gardner
"Dulce Carmona was extremely helpful arranging an appointment to replace my windshield including the window tinting. She recommended and contacted the shop, gave them the necessary information and a time was set to have everything completed at my home. It was almost too easy. Thanks again Dulce. TG"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Betsy W
November 4, 2025
5
out of
5
rating by Betsy W
"I’ve been working with Charles. He has always been very knowledgeable and responsive to all my questions. I appreciate the thorough service I’ve received, and the price that no one was able to beat. I would highly recommend working with him!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
J L
October 31, 2025
5
out of
5
rating by J L
"Excellent service! Ms Burgess met with me for over an hour , reviewing all my policies and suggested changes based on my needs. I found her to extremely knowledgeable and well versed in all coverage we discussed!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Joy Cd
October 27, 2025
5
out of
5
rating by Joy Cd
"Always professional and very easy to do business with. I have used State Farm for over 25 years in two different states and they are great!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jenny Fore
October 27, 2025
5
out of
5
rating by Jenny Fore
"Very happy with the team at State Farm. They have taken very good care of us."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Scott McGrath
October 22, 2025
5
out of
5
rating by Scott McGrath
"I’ve used Cecilia and her team at State Farm for years and they are always helpful and provide great service for all of my personal and business insurance needs. Highly recommended them!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."