Reviews
State Farm® Agent Cecilia Henriquez Burgess
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Greg Cervetto
November 5, 2026
"Stacey was absolutely a true asset to State Farm office. Super helpful and fantastic follow through.
She certainly knows her job and how to treat clients!!!!"
Linda Me
November 5, 2026
"I want to take a moment to recognize Dulce for her outstanding work. In all the years I have been with State Farm, I can honestly say she is the best person I have ever had the pleasure of working with.
She is incredibly professional, kind, compassionate, and efficient. Her willingness to help goes far beyond what is expected of someone in her position. She doesn't just do her job exceptionally well; she genuinely cares about her customers, goes out of her way to find solutions, and consistently makes an extra effort to help.
Her kindness, empathy, dedication, and efficiency truly set her apart. I wish there were more people like her in customer service.
I feel incredibly fortunate to have found someone like Dulce. State Farm truly has a gem on their team. Thank you, Dulce, for your exceptional work and for being such a wonderful person!"
Michael Hale
November 4, 2026
"I worked with insurance agent Charles. He is very courteous, informed, and very helpful. I would recommend anyone to get ahold of company and ask for Charles."
"Thank you so much for the wonderful review and recommendation! We’re thrilled to hear that Charles provided such courteous, knowledgeable, and helpful service. We’re fortunate to have him on our team, and it means a lot when our customers recognize the care he puts into helping them. We truly appreciate you choosing our State Farm office here in Mesa, AZ for your auto insurance needs. Thank you for your trust and for recommending Charles to others!"
Barbara Bagby
November 4, 2026
"I had a complicated situation and Marianne spent the necessary time in-person with me to address all my concerns and needs. Very friendly, supportive and professional."
"Thank you so much for sharing your experience and recognizing Marianne! We know insurance situations aren't always simple, and we're so glad she was able to take the time to listen, address your concerns, and help you feel supported. Providing patient, knowledgeable, and personal service is something we truly value. We appreciate you trusting our State Farm team here in Mesa, AZ with your property insurance needs. Thank you for choosing our office!"
Jacqueline Press
October 30, 2026
"Charles was a great help with getting a new quote with State Farm. He made everything go smoothly and very professional! Thanks Charles!"
"Thank you so much for the kind review and for recognizing Charles! We’re happy to hear that he made getting your State Farm insurance quote such a smooth and positive experience. Providing knowledgeable, professional service and making insurance easier to navigate is something our team takes great pride in. We truly appreciate you choosing our State Farm office here in Mesa, AZ, and we’ll be sure to share your kind words with him."
MITCH NEWMAN
October 28, 2026
"Stacy is the Greatest"
"We think Stacy is pretty great, too! Thank you so much for the kind words and 5-star review. We’re lucky to have her on our team, and we love hearing that our customers appreciate her service. Thank you for trusting our State Farm office here in Mesa, AZ with your motorcycle insurance needs. We truly appreciate your support!"
Genevieve Brackins
October 28, 2026
"Account Representatives are consistently kind, knowledgeable, and helpful!"
"We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! We're here for you anytime at our Mesa, AZ location."
Ernest Henriquez
October 26, 2026
""I cannot express enough how grateful I am for the exceptional service I received from Cecilia’s team. I have always been treated with the utmost care and attention. Dulce truly went above and beyond to ensure that all my questions were answered when it came to my car insurance, business policy, and homeowners insurance. Cecilia took the time to thoroughly explain the life insurance policies and options available to me, making sure I understood every detail. I can say that they always make me feel valued as a client and take care of me like no one else has before. I cannot recommend their services enough to anyone in need of insurance. Thank you for your exceptional care and outstanding service!"
"Thank you so much for your heartfelt review! We are truly grateful for your kind words and are thrilled to hear about your exceptional experience with our team. We strive to provide the utmost care and attention to each and every client. We're delighted to hear that Dulce went above and beyond to ensure that all your questions regarding your car insurance, business policy, and homeowners insurance were addressed. We're also glad to hear that Cecilia took the time to thoroughly explain the life insurance policies and options available to you, ensuring that you had a clear understanding of every detail. It's our goal to make sure our clients feel informed and empowered to make the best decisions for their insurance needs."
first
October 23, 2026
"Great experience fast and easy"
"Thank you for the great review! We’re so glad our team made your experience quick, easy, and hassle-free. Making insurance simple while providing friendly, dependable service is always our goal. We truly appreciate you choosing our State Farm office here in Mesa, AZ!"
Zaira Clark
October 22, 2026
"Cecilia helped me with everything! I really appreciated her attention and how she answered all of my questions. She was very helpful, patient, and professional. I highly recommend her!"
"Thank you so much for the wonderful review and recommendation! We’re so happy to hear that you felt well taken care of and that Dulce was able to make the process easy and answer all your questions. Providing patient, knowledgeable, and personal service is something we truly value. We appreciate you trusting our State Farm team here in Mesa, AZ with your auto insurance needs. Thank you for choosing our office!"
Nita Baumgartner
October 20, 2026
"Dulce was great it took her a few times to reach me and I'm so glad of her persistence. She got me a reasonable cost and I would recommend her to anyone."
"Thank you so much for the kind words and recommendation! We’re happy to hear that Dulce’s persistence and follow-through made such a positive difference in your experience. She truly cares about helping our customers find the right coverage at a price that works for them. We appreciate you choosing our State Farm office here in Mesa, AZ for your auto insurance needs. Welcome to our agency family! -Cecilia and Team"
Cheryl Phillips
October 16, 2026
"I love State Farm I have had them since 1976 and wouldn’t go anywhere else."
"Wow, nearly 50 years with State Farm! That kind of loyalty means so much, and we’re truly grateful for the trust you’ve placed in State Farm over the years. It’s a pleasure having you as part of our agency family, and we appreciate the opportunity to help with your life insurance needs. Thank you for choosing our State Farm team here in Mesa, AZ. We look forward to taking great care of you for many more years!"
Leo Sera
October 15, 2026
"All my interactions will Cecilia have gone way above my expectations! She is very knowledgeable and extremely friendly. Will recommend her to everyone i know."
"Thank you so much for your thoughtful review and recommendation! It truly means a lot to know that your experiences with me have exceeded your expectations. I genuinely enjoy getting to know my customers and helping them feel informed and confident about their insurance decisions. I’m grateful for your trust and for the opportunity to serve you as your local State Farm agent here in Mesa, AZ. Thank you again for your kind words and support!"
Andrew Lucero
October 13, 2026
"Great people and very Informative"
"Thank you so much for the kind review! We’re happy to hear that you found our team friendly, knowledgeable, and helpful. Taking the time to answer questions and make insurance easier to understand is something we truly value. We appreciate you trusting our State Farm team here in Mesa, AZ, and are grateful for the opportunity to serve you!"
Patty Lantz
October 9, 2026
"A big thank you to Stacy for helping us quickly secure renters insurance! We truly appreciate her prompt assistance and how quickly she was able to get everything taken care of for us. Her help made the process smooth and stress-free!"
"Thank you so much for the wonderful review and for recognizing Stacy! We’re so glad she was able to make getting your renters insurance quick, easy, and stress-free. Providing prompt, friendly service and making insurance simple for our customers is something we take great pride in. We truly appreciate you choosing our State Farm team here in Mesa, AZ, and we’ll be sure to share your kind words with Stacy!"
Ed Rector
October 7, 2026
"Great customer service. Always friendly and easy to deal with."
"Thank you so much for the kind review! We’re happy to hear that our team consistently provides friendly, helpful service and makes things easy for you. We truly appreciate your trust in our State Farm office and the opportunity to help with your auto insurance needs here in Mesa, AZ. Thank you for choosing our team!"
Ralph Ross
October 7, 2026
"Andrew was polite and very friendly and efficient. Presented himself professional. I think I made a misake on his name it was Charles"
"Thank you so much for the kind review! We’re happy to hear that Charles provided such friendly, professional, and efficient service. We’re fortunate to have him on our team, and we love hearing that our customers feel well taken care of. We truly appreciate you choosing our State Farm office here in Mesa, AZ and taking the time to share your experience!"
Juan Castro
October 2, 2026
"My experience with State Farm Insurance and Dulce was excellent. She was extremely professional, helpful, and attentive throughout the entire process. She took the time to listen to my concerns and understand my needs as a consumer, and she was able to provide me with the vehicle coverage I was looking for.
Dulce also followed up with me as promised, which made the entire transition smooth and stress-free. Her communication and dedication made me feel confident in my decision to switch insurance providers.
I’m very happy with my decision and truly appreciate the outstanding customer service I received. Thank you, Dulce, for making the process so easy!"
"Thank you so much for this thoughtful review and for recognizing Dulce! We’re thrilled to hear that she took the time to listen, understand your needs, and make switching your auto insurance a smooth and stress-free experience. Her dedication to providing personal, attentive service is something we truly value. We know choosing an insurance provider is an important decision, and we’re grateful you placed your trust in our State Farm team here in Mesa, AZ. Welcome to our office, and thank you for sharing your experience!"
Luis Gaxiola
October 2, 2026
"Cecilia was absolutely amazing! She was so kind, professional, and genuinely cared about helping me. She saved me money and made the whole process super easy. I would highly recommend!"
"Thank you so much for the wonderful review and recommendation! It was truly a pleasure working with you, and I’m so glad I was able to make the process easy while helping you save money on your insurance. I believe taking the time to listen and understand each customer’s needs makes all the difference. I really appreciate you trusting me and my State Farm office here in Mesa, AZ with your insurance needs. Thank you again for your kind words!"
Kathlene Osten
October 1, 2026
"Such an amazing group of people! They listen, give advice and get you protected! Never knew they also have life insurance and Medicare!! I know my family and I are protected now and will be going forward!! Thank you!!"
"Thank you so much for this wonderful review! We love hearing that you felt listened to and supported by our team. Helping our customers understand their options—from everyday insurance needs to life insurance and Medicare—is an important part of what we do. We’re grateful you trusted our State Farm team here in Mesa, AZ to help you and your family plan for what matters most. Thank you for choosing our office!"
Cira Passley
October 1, 2026
"She listened to the coverage I wanted and the process when very fluently"
"Thank you for the great review! We’re so glad you felt heard and that the process was smooth and easy. Taking the time to understand the coverage our customers want is very important to us. We truly appreciate you choosing our State Farm team here in Mesa, AZ for your insurance needs!"
Tammie
September 30, 2026
"Agent very helpful & friendly"
"Thank you for the great review! We’re so glad you had a positive experience and found our team friendly and helpful. We truly appreciate you choosing our State Farm office here in Mesa, AZ for your insurance needs!"
Susan Baker
September 30, 2026
"We have been with this State Farm office for over 20 years. They are always helpful with insurance questions and policy information. Marianne is particularly knowledgeable and spends a lot of time managing our 15 policies! I have worked with most of the office staff and they are all great!!"
"Thank you for your continual business, Susan. We appreciate your loyalty!"
Lenny Jensen
September 29, 2026
"Was called to update my information and made sure there wasn't anything more I needed. Quite pleasant."
"Thank you for the kind review! We’re glad you enjoyed your conversation with our team. Taking the time to keep your information up to date and make sure your insurance needs are taken care of is an important part of the personal service we provide. We appreciate you trusting our State Farm team here in Mesa, AZ!"
Jeff Deters
September 23, 2026
"Very friendly and knowledgeable question was answered swiftly"
"Thank you for the kind review! We’re glad our team was able to answer your questions quickly and provide friendly, knowledgeable service. We appreciate you choosing our State Farm office here in Mesa, AZ! -Team CHB"